Refund Policy

At Dialed Gaming, we stand behind our products and want you to feel confident trying them. If you’re not satisfied with your purchase, we offer a 30-day satisfaction guarantee.

30-Day Satisfaction Guarantee

If you are not satisfied with your order for any reason, you may request a refund within 30 days of delivery.

To be eligible for a refund:

  • Your request must be submitted within 30 days of receiving your order

  • The product must be unused or lightly used

  • Proof of purchase is required

How to Request a Refund

To initiate a refund, please contact us at:

Email: support@dialedgaming.com

Include your order number and a brief explanation of the issue. Our support team will review your request and respond with next steps.

Refund Processing

Once your refund is approved:

  • Refunds will be issued to the original payment method

  • Processing times may vary depending on your bank or payment provider

  • Shipping costs are non-refundable unless the item arrived damaged or incorrect

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work with you to replace the item or issue a refund at no additional cost.

Non-Refundable Items

We reserve the right to refuse refunds in cases of:

  • Abuse of the refund policy

  • Requests submitted after the 30-day window

  • Products returned without prior approval

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about refunds or returns, please reach out to us at:

Email: support@dialedgaming.com
Website: https://dialedgaming.com